+1 570 955 3538Review Request Automation for Local Businesses
You finish a job. The customer is happy. Then everyone gets busy, and nobody asks for a review. We set up a message that goes out after each job, with a direct link to your Google review page, sent to every customer, not only the happy ones.
Starting at $490 setup plus $290 per month.
This is a small, fixed service. We have no client case for it yet, so we make no claim about how many reviews you will get. We report how many requests went out and how many people opened the link.
What you get
| Item | What it means |
|---|---|
| Trigger | A request goes out after a job is marked done, or from a list you upload |
| Message | One short text or email in your own words, with your direct review link |
| One reminder | A single follow-up if the customer has not responded, timing set by you |
| Stop rules | No reminder after a reply, a review, or an opt-out |
| Reply drafts | Short, polite reply templates for positive and negative reviews. You post them |
| Monthly report | Requests sent, link opens, and opt-outs |
The $290 monthly fee covers sending, fixing the setup when a connected tool changes, and the report. The exact scope is set in your written quote.
The process
- Pick the trigger. When does a job count as done in your tools?
- Get your review link. We use your Google Business Profile review link.
- Write the message. You approve it before anything sends.
- Test. We send to our own numbers and emails and check every stop rule.
- Run. You get the monthly report.
What you may and may not do
Review rules are public. We build the version that follows them. This is general information, not legal advice.
| Practice | Allowed? | Source |
|---|---|---|
| Ask every customer for a review | Yes. Google allows asking for content that represents a genuine experience | Google Maps user-generated content policy |
| Ask only customers who seem happy | No. Google lists selectively soliciting positive reviews as a violation | Google Maps policy |
| Send a link that discourages negative reviews | No. Google lists discouraging negative reviews as a violation | Google Maps policy |
| Offer a discount or gift for a review | No. Google bans incentives in exchange for reviews | Google Maps policy |
| Reward only positive reviews | No. The FTC rule bars incentives conditioned on a particular sentiment | FTC Consumer Reviews and Testimonials Rule, 16 CFR Part 465 |
| Tell the customer what to write | No. Google says do not request that specific content be included | Google Maps policy |
So our message is neutral: it asks for honest feedback and gives the link. There is no filter step, and no gift.
What it costs over a year
Our arithmetic: $490 plus 12 months at $290 is $3,970, or about $331 per month. We cannot say what a review is worth to you. Our report counts requests and link opens, and nothing more.
What we do not promise
- We do not promise a number of reviews, a star rating, or a higher place in search results.
- We do not remove or hide negative reviews. We draft replies, and you post them.
- We do not write fake reviews or send requests to people who never bought from you.
- We do not offer rewards for reviews.
FAQ
Is a review link allowed in a text?
Yes, if the customer agreed to receive texts from you. See the consent rules on our lead follow-up page.
Can you send to a customer list I already have?
Yes, if those customers dealt with you and agreed to be contacted. We check your list format first.
Which review sites do you cover?
Google first. Other sites are added only if their own rules allow the request. Your quote lists what is included.
Who answers the reviews?
You do. We give you drafts so replies take a minute.
What if a customer replies with a complaint?
The reminder stops, and you see the reply. Handling it is your call.
Pricing
Review Request Automation: starting at $490 setup + $290 per month
Includes trigger setup, message, reminder, stop rules, reply drafts, and the monthly report. Several locations are quoted separately. Book a free scoping call
Why us
- No review gating. Every customer gets the same message.
- Rules on the page. With sources you can open.
- Small and fixed. The price is on this page.
Leads need a quick reply too. See lead follow-up automation. Questions: contact us.
Where our information comes from
- Price: our service price list of 2026-10-06 (starting price; our estimate).
- Google review rules: Google Maps user-generated content policy, https://support.google.com/contributionpolicy/answer/7400114 (accessed 2026-10).
- FTC rule on consumer reviews and testimonials (in effect since October 21, 2024), https://www.ftc.gov/business-guidance/resources/consumer-reviews-testimonials-rule-questions-answers (accessed 2026-10).
- First-year cost: our arithmetic. $490 + $290 × 12 = $3,970; ÷ 12 = about $331.
